General terms and conditions of use

 

BRo Academy ltd provides an eSport events with features allowing gamers to participate in competitions for monetary prizes in competitive, electronic games (the “Service”). The Service as further described on https://broacademy.gg  is offered on both mobile and desktop devices. The Service is provided by Bro Academy ltd (hereinafter “we”, “our”, “us”, the “Company” or “BRo”). This User Agreement and BRo Academy’s Privacy Policy (this “Agreement”) applies to all Users of the Service (collectively or individually, “Users”, “User” or “you”).

BEFORE USING THE SERVICE, PLEASE READ THIS AGREEMENT CAREFULLY. BY CLICKING ON “REGISTER” YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT AND THE AGREEMENT OF THE PLATFORM USED FOR THE TOURNAMENT (FACEIT OR CHALLENGERMODE OR TOORNAMENT.COM). IF YOU DO NOT AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, THEN PLEASE DO NOT CLICK “REGISTER” IN WHICH CASE YOU WILL NOT BE ABLE TO USE THE SERVICE.

  1. General terms
    1. The terms and changes By registering to the Service and/or accessing or using it, you acknowledge that you have understood and agree to be bound by these terms and conditions (“Terms”) and that you are acting only on your own behalf and not on behalf of anyone else. These Terms form a binding and enforceable contract between BRo Academy ltd and you. The Terms apply whenever you access the Service, on any device. BRo Academy ltd may make modifications, deletions and/or additions to these Terms (“Changes”) at any time. When we make material Changes to these Terms, we will ask for your consent, if required, and provide you with prominent notice as appropriate under the circumstances, e.g. by displaying a prominent notice within the Service or by sending you an email. Changes will be effective: (i) thirty (30) days after the Company provides notice of the Changes, whether such notice is provided within the Service, is sent via email or otherwise; or (ii) when you opt in or otherwise expressly agree to the Changes or a version of these Terms incorporating the Changes, whichever comes first. If you do not wish to continue using the Service under the new version of the Terms, you may terminate the Terms by contacting us via mail at info@broacademy.it
    2. Use of the Service. When you use the Service, you warrant that you (i) are at least eighteen (18) years of age, or of the legal age in your jurisdiction, (ii) have the power to enter a binding contract with us and not be barred from doing so under any applicable laws, and (iii) have the power to register for a User Account, and participate in the Service.
    3. Use of the Service by Minors The Service is not available to persons under the age of 13. If you are between the ages of 13 and 18 (or between 13 and the age of legal majority in your jurisdiction of residence), you are only allowed to use the Service under the supervision of your parent or legal guardian who agrees to be bound by these Terms. By registering to the Service and/or accessing or using it, you guarantee that you are at least 13 years of age and that your parent or legal guardian agrees to be bound by these Terms.
    4. User Account. You will be required to register your user information, such as name, address, email address, password and game nickname. You guarantee that the information you provide to BRo Academy ltd or our partner upon registration and at all other times will be true, accurate, current, and complete. You also agree that you will ensure that this information is kept accurate and up-to-date at all times. You are restricted to opening and maintaining only one User Account. You may not transfer your User Account to anyone else, nor to permit anyone else to use your User Account. You may not use the User Account of another User. All transactions are monitored for possible money laundering activity, and any suspicious activity on your User Account could lead to you being reported to relevant authorities and the freezing and confiscation of funds.
    5. Password. You will, at the latest, be required to set an account password when making your first shop. As you are responsible for all activities that occur on your account, you should keep the password confidential. You are solely responsible for maintaining the confidentiality of your User Account and password and for restricting access to your computer or device, and you agree to accept responsibility for all activities that occur under your User Account or password. If you have reason to believe that your User Account is no longer secure (for example, in the event of a loss, theft or unauthorized disclosure or use of your account ID or password), you will immediately notify us by submitting a request through support@broacademy.gg . You may be liable for the losses incurred by Company or others due to any unauthorized use of your User Account.
    6. User communication. Under this Agreement, you consent to receive communications from us electronically. We will communicate with you by email or by posting notices in the Service. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
    7. Refunds. BRo Academy ltd does not allow refunds of deposits and/or payments. However, it remains at management’s discretion, in special circumstances, to determine whether a refund request for a deposit made, or entry fee paid, should be granted. Should you wish to request a refund, please immediately (and no later than 30 days after the disputed transaction) direct your case in writing to Customer Support by mail at support@broacademy.gg . Rejection of the request is the default to be expected for any kind of transaction older than 30 days.
    8. Employee policy BRo Academy ltd employees is only allowed to use the Services for the purpose of testing the user experience. BRo Academy ltd directors, contractors, affiliates, or partners may have the right to use the Services without such limitation, but only if they do not have any access to non-public information relating to the Services, or any other advantage that would make their participation unfair to other players using the Service.
  1. The service
    1. To be able to make use of the Service you may be required to first download certain partners’ software and revised versions of the foregoing (the “Software”).
    2. BRo Academy ltd may choose to offer technical support and updates for the Service and Software from time to time at our discretion. You will download the Software directly from our partner. The Software is subject to this Agreement.
    3. We reserve the right to update and change the Service and the Software. If you do not want to accept such a change, you are no longer authorized to use the Service or Software.
    4. BRo Academy ltd may make changes to or discontinue any of the features and functionality available within the Service at any time at its sole discretion, and without notice to you.
    5. We may, with or without notice to you: (i) modify, suspend or terminate your access to the Service in accordance with these Terms; and (ii) interrupt the operation of the Service as necessary to perform maintenance, error correction, or other work.
    6. BRo Academy ltd may suspend and/or close the User Account of any User who violates, or whom we reasonably believe may be in violation of or will violate, these Terms, at any time without notice and without liability to the User. Also, and without limiting our other rights or remedies, if BRo believe you have violated these Terms or if you have violated these Terms, BRo have the right to determine that your winnings, if any, will be forfeited, disgorged or recouped by us.
    7. You may be able to access third party games, websites or services via the Service. BRo Academy ltd is not responsible for third party websites, services, or content available through such third-party services. You are solely responsible for your dealings with third parties. Your use of third-party software, websites or services may be subject to that third party’s terms and conditions.
  2. Compliance with laws
    1. You are responsible for complying with all applicable laws. Your participation in the Service is at your own risk, and you agree not to hold BRo Academy ltd responsible or liable if applicable laws restrict or prohibit your access or participation.
    2. BRo Academy ltd make no representations or warranties, expressed or implied, as to the lawfulness of your participation in any competition or use of services, nor shall any person affiliated, or claiming affiliation, with BRo Academy ltd have authority to make any such representations or warranties.
  3. Your Indemnification of BRo Academy ltd
    1. The User acknowledges and agrees that BRo Academy ltd leaves no representations or warranties regarding the Service quality, safety, reliability, availability, or performance. The User acknowledges and accepts that the User use the Service at the user’s own risk, and that BRo Academy ltd will not be responsible for any consequential damages arising out of the use of, or the failure to use, the Service.
    2. The User agree to indemnify and hold BRo Academy ltd and each of their directors, officers, employees, contractors, suppliers and partners, harmless from any claims, losses, damages, liabilities, costs and expenses, including attorney’s fees, arising out of or relating to the User’s use or misuse of the Service, breach of these Terms or violation of the rights of any other person or entity, except solely to the extent any of the foregoing arise out of the wilful misconduct or gross negligence of BRo Academy ltd. BRo Academy ltd reserves the right, at its own expense, to assume the exclusive defence and control of any matter for which the User is required to indemnify BRo Academy ltd  and the User agrees to cooperate with BRo Academy ltd.’s defence of these claims.
  4. Privacy Policy
    1. BRo Academy ltd.’s Privacy Policy, found at https://broacademy.gg at in Right Menu  is hereby incorporated into this Agreement. Please read this notice carefully for details relating to the collection, use, and disclosure of your personal information.
  5. Prohibited uses
    1. You may not use the Service in a way that is unlawful or prohibited by these Terms. Access to the Services from territories where the Services are illegal by law is strictly prohibited.
    2. You may not use the Service in any manner that in BRo’s sole discretion could damage, disable, overburden, or impair it or interfere with any other party’s use of the Service. You may not intentionally interfere with or damage the operation of the Service or any User’s enjoyment of it, by any means, including uploading or otherwise disseminating viruses, worms, or other malicious code. You may not remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Service, features that prevent or restrict the use or copying of any content accessible through the Service, or features that enforce limitations on the use of the Service.
    3. You may not attempt to gain unauthorized access to the Service, or any part of it, other accounts, computer systems or networks connected to the Service, or any part of it, for example, by hiding your location, using a VPN, any kind of hacking, password mining or other means, or interfere or attempt to interfere with the proper working of the Service or any activities conducted on the Service.
    4. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Service. You agree neither to modify the Service in any manner or form, nor to use modified versions of the Service, including (without limitation) for the purpose of obtaining unauthorized access to the Service.
    5. You may never use the User Account of another User, even if permitted by that User.
    6. You may never, at any circumstances, deposit money to your User Account that does not belong to you, that has been gained from criminal or other illegal activity, or by using a credit, debit or charge card, PayPal account, bank account or other method of payment that does not belong to you personally.
    7. You may never deposit or withdraw funds from/to a User Account not registered by you.
    8. You may not deposit funds to or withdraw funds from your User Account with a method of payment that is not set up by you and issued in your name. BRo Academy ltd has the right to verify, with authorized third parties, that the method of payment is set up by the User and deny any depositions and/or payouts.
    9. In accessing or participating in the Service or using the Software, you represent and warrant to BRo Academy ltd that you will not engage in any activity that interrupts or attempts to interrupt the operation of the Service. Any User who engages in, participates in, or displays behaviour that may be interpreted, in BRo Academy ltd.’s sole discretion, as unfair methods in participating in the Services will be subject to immediate sanction (as determined by BRo in our sole discretion), which may include, without limitation: (i) immediate termination of User Account and blocking of the User’s access to the Services; (ii) any winnings that the User may otherwise have been entitled to receive shall be void and forfeited; and (iii) any winnings received by the User shall be subject to disgorgement and/or recoupment.
    10. The User must at all times observe the highest standards of personal integrity.
    11. Any form of cheating, or methods other than what is intended to complete challenges and climb leader boards, are strictly forbidden and will not be tolerated under any circumstances when playing BRo Academy ltd. Users are prohibited from influencing or manipulating a third-party game so that the outcome is determined by anything other than its merits. Examples of cheating can include but are not limited to, radar hacks, ESP, wallhacks, speed hacks, aim hacks, hitbox manipulation, teleportation, game file editing, macros, stat padding, stat padding, bot play (playing against AI instead of real opponents to boost leader board scores); account sharing (letting another User play on your account), using bugs to gain an advantage versus opponents, any third party software or tool that can reasonably give an unfair advantage and is not expressly allowed by the game’s original publisher, any action to intentionally alter or attempt to alter the playing conditions or the results of any game or match or attempts to interfere with another user’s connection to the game service through Distributed Denial of Service (DDoS) or any other means. BRo Academy ltd reserves the right to declare void any winnings related to cheating, to reset User’s stats, to exclude User from any leader board, to confiscate User’s funds, to ban User for either a limited time period, or a permanent or lifetime ban.  A ban or block of a User in one of BRo’s services or products will result in the User being banned or blocked from all of BRo services and products.
    12. Users are prohibited from engaging in harassment or discrimination on the Service based on race, colour, religion, gender, national origin, age, disability, sexual orientation or any other status or characteristic protected by law.
  6. Participation in competitions
    1. All competitions will be governed by these Terms along with any specific rules applicable at the time of the competition’s start. The specific rules for each competition will be available from time to time at the start of that competition. Such rules may be, but is not limited to, entry fees, the numbers of Users in the competition, duration of the competition, distribution of prizes etc. When you enter a competition, you acknowledge that you have read and understood in full all the Terms and rules regarding the competitions offered by BRo Academy ltd as stated in the Service.
    2. You affirm that at the time that you entered a competition you had no knowledge as to the outcome of the respective competition. Entering competitions about which the User has gained access to insider information are not allowed. Where there is a suspicion of a violation of this rule, BRo Academy ltd retains the right to void the competition and refuse to pay out winnings. BRo Academy ltd also retains the right to take any further action to protect its legitimate interests and to comply with other laws and regulations. We retain the right to decline to accept entering any competition without providing any reason.
    3. The list of competitions, their status and details are available to the User on the Service after login. Any errors in the details of a competition will not influence the validity of it. An entry fee which has been paid cannot be amended, withdrawn or cancelled by the User. A mistake regarding the details of a competition will not influence the validity of it. Should a competition for any reason be stopped prematurely, before it finishes as set out by its rules, or before any winnings are distributed, the User will be refunded the whole amount of his entry fee/s paid to that competition.
    4. When you enter a competition, you acknowledge that you have read and understood in full all the Terms and rules regarding the competitions offered by BRo Academy ltd as stated in the Service. Should a competition that has a set number of participants according to its rules not reach full participation, winnings will be calculated on the accepted amount and number of participating users only. Should a competition for any reason be stopped prematurely, before it finishes as set out by its rules, or before any winnings are distributed, the User will be refunded the whole amount of his entry fee/s paid to that competition.
    5. BRo Academy ltd calculates the available funds, the pending funds, the funds reserved in ongoing competitions as well as the amount of the winnings. Unless proved otherwise, these amounts are considered as final and are deemed to be accurate.
    6. BRo Academy ltd will never question you about the relevance of the competitions you wish to enter and will not be held responsible for the possible mistakes that could have been made when entering such competitions, including mistakes regarding the fee/s of the competitions.
    7. Winnings will be paid into the User Account after the final winning result(s) is/are confirmed. However, BRo Academy ltd reserves the right to set aside any winnings should there be investigations into the result of a competition resulting from a suspicion of undue manipulation, cheating or criminal activities that may have affected the result of the competition. If the irregularity is confirmed, BRo Academy ltd retains the right to declare void any related winnings as well as entry fees.
    8. Should BRo Academy ltd become aware that a User has entered or participated in competitions using different User Accounts that the User has irregularly opened, or that has been opened by another User, all competitions and results as well as winnings will be voided. BRo Academy ltd retains the right to take further action as deemed appropriate and necessary.
    9. Communication errors do occasionally happen. competition results are confirmed only when received on our servers.
    10. Should there be a break in communication after you entered a competition and your entry has been received on our servers it will still be considered valid. You will be informed that it has been accepted once communication is re-established at which time the competition may have been settled. If the entry into a competition is not received at our servers then it will not be valid and the amount will not have been deducted from your account. The entry fee for each competition will be specified by BRo Academy ltd at the time of the competition.
  7. Winnings & Payouts
    1. The number of Users participating in a competition and their relative skills determine the result of the competition. Each monetary prize that is larger than the concerned competition’s initial entry fee is subject to a 9.9% service fee (“Service Fee”), or a minimum of £ 0.10 or the equivalent in another currency set on the User Account. Cash prizes will be deposited into the User Account and will usually be available within one (1) day of a competition’s conclusion.
    2. Where not intuitively given by the games’ existing dynamics, competition rules or scoring, the controls and guidelines will be specified by BRo Academy ltd in relation to the competition before its inception. Any questions or comments regarding this information should be submitted to Customer Support
    3. BRo Academy ltd is not a financial institution and no interest is paid on any funds, irrespective of the amount, held in the User Account.
    4. It is the responsibility of the User to keep track of winnings and report them to the proper authorities, if the User resides in a jurisdiction where those winnings are taxable. Any amounts that are mistakenly credited to the User Account as winnings remain our property and will automatically be transferred from the User Account upon the error being noticed. Any winnings mistakenly credited to the User Account yet withdrawn by you will constitute a debt owed by you to us in the amount of such wrongfully attributed winnings.
    5. When you request your first withdrawal from the User Account, we can ask you for (i) proof of your identity and (ii) your home address. If you are unable to provide this to us, to our reasonable satisfaction we may be unable to pay your requested withdrawal to you. We reserve the right to request this information for subsequent withdrawals too.
    6. We reserve the right to refuse to accept any promotional offers that we make to you and to withdraw them at any time. Any promotional offer that we make is subject to change by us at any time. Any additional terms and conditions that apply to a promotional offer will be displayed in relation to it. By accepting a promotional offer and/or making use of a promotional offer, you are confirming that you agree to its terms and conditions.
    7. If you provide materially misleading, inaccurate or incomplete information in the User Account, we will be entitled to terminate the User Account and cause you to forfeit any prizes you may have won as well as exercise any legal remedies we may have as a result of such conduct.
    8. BRo Academy ltd reserves the right, from time to time, to set limits on the maximum amount that the Users are allowed to deposit and withdraw, as well as the maximum balance allowed on the Users’ Account.
  8. Payment models
    1. General Entry fee
      1. BRo Academy offers three different payment models. One model is the general entry fee.
      2. An entry fee can only be paid/placed by a registered User, over a distance communication device such as a computer, mobile device or over the Internet. An entry fee can only be paid/placed if the User has sufficient funds in his or her User Account. Once paid, an entry fee cannot be amended, withdrawn or cancelled by the User.
      3. An entry fee is deemed to have been accepted as soon as it is received on the Service and validated and processed. Confirmation is then sent to the device or computer of the User with a unique number and time stamp.
      4. The entry fee for each competition will be specified by BRo Academy at the time of the competition.
    2. BRo Academy Premium Membership
      1. Another available payment model is the Premium Membership.
      2. The BRo Academy Premium membership will continue in intervals of 30 days until terminated by you. Unless you cancel your membership before your monthly billing date, you authorize us to charge your next 30 days membership fee to your Payment Method.
      3. BRo Academy Premium Membership Free Trials. Your BRo Academy Premium membership may start with a free trial. The free trial period of your membership lasts for one month, or as otherwise specified during sign-up and is intended to allow new members and certain former members to try the service.
        1. Free trial eligibility is determined by BRo Academy at its sole discretion and we may limit eligibility or duration to prevent free trial abuse. We reserve the right to revoke the free trial and put your account on hold in the event that we determine that you are not eligible.
        2. We will charge your BRo Academy Premium Payment Method for your monthly membership fee at the end of the free trial period unless you cancel your membership prior to the end of the free trial period.
        3. You can cancel your Free Trial BRo Academy Premium Membership Subscription after 15 days at the earliest
      4. BRo Academy Premium Billing Cycle. The membership fee for BRo Academy Premium service and any other charges you may incur in connection with your use of the Service, such as taxes and possible transaction fees, will be charged on a monthly basis to your Payment Method. In some cases, your payment date may change, for example if your Payment Method has not successfully settled or if your paid membership began on a day not contained in a given month.
      5. BRo Academy Premium Payment Methods. The issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.
    3. BRo Academy Medal
      1. The third available payment method is BRo Academy Medals. BRo Academy Medals can be purchased through the payment portal. Medals are offered in different bundles at a given price. BRo Academy reserves the right to from time to time, in its sole discretion, change the purchase price and the size of the bundles.
      2. Upon purchase, medals are saved on the User Account, and can then be used for participation in competitions. Competition rules may differ between challenges and thus the number of tokens needed for participating in different competitions may vary.
      3. Medals can only be used for participating in competitions. Medals cannot be exchanged for money, refunded or in other ways disposed of. Medals have no real monetary value.
      4. BRo Academy reserves the right to forfeit any medals from a User in case of a breach by User of these Terms.
  9. Intellectual property rights
    1. Ownership. All content of the Service, and all BRo Academy’s products and services, trademarks, symbols, logos, domain names, and all derivative works or modifications of any of the foregoing, and all related and underlying intellectual property (including without limitation patents, trademarks, trade secrets and copyrights), are the sole and exclusive property of BRo Academy or its licensors. We reserve all rights not expressly granted herein. Except as expressly set forth herein: no right or license is granted hereunder, express or implied or by way of estoppel, to any intellectual property rights and your use of Services does not convey or imply the right to use the Service in combination with any other information or products.
  1. Term and termination
    1. These Terms apply from the User’s registration of the User Account and continue to apply until terminated by either the User or BRo Academy. The User agrees that BRo Academy, in its sole discretion and in accordance with these Terms, may terminate the User Account or the Users use of the Service. BRo Academy may also in its sole discretion and at any time discontinue providing access to the Service, or any part thereof, with or without notice. The User agrees that any termination of the User access to the Service or any account the User may have or portion thereof may be affected without prior notice, and the User agrees that BRo Academy shall not be liable to the User or any third party for any such termination. Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the Service may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies BRo Academy may have under this Agreement or under law.
    2. BRo Academy will deem inactive User Accounts abandoned and close such abandoned User Accounts after a period of at least three (3) months of complete User inactivity, regardless of any unwithdrawn balance left on accounts.
    3. You may terminate these Terms at any time and for any reason by going to your User Account web page and following the account closure process, or by submitting a request to Customer Support. Upon termination of the User Account, you must immediately discontinue use of the Services and the User Account. Immediately upon termination of the User Account, all license and rights granted to you under these Terms automatically expire. Your obligation to pay accrued Fees will survive any termination of these Terms.
    4. After termination of your User Account, you will not be able to open a new User Account, but you may under certain circumstances be allowed to reinstate your old account if you wish to do so. You should contact Customer Support.
    5. Any sections of these Terms that, either explicitly or by their nature, must remain in effect even after termination of the Agreements, shall survive termination.
  2. Disclaimers
    1. The Service and any Software made available in conjunction with or through the Service are provided “as is”, “with all faults” and “as available” and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, BRo Academy disclaim all warranties, express or implied, including, but not limited to, possibility to use and non-infringement of proprietary rights. BRo Academy do not warrant that the features contained in the Service and Partners’ Software will be uninterrupted or error-free, that defects will be corrected, or that the Service, Software or the server that makes it available is free of viruses, bugs, program limitations or other harmful components.
    2. BRo Academy do not warrant or make any representations regarding the use or the results of the use of the Service in terms of its correctness, accuracy, reliability, or otherwise. BRo Academy also do not warrant that the features contained in the Service and Software will be uninterrupted or error-free, that defects will be corrected, or that the Service, Software or the server that makes it available is free of viruses, bugs, program limitations or other harmful components. The User understand and agree that the User downloads, or otherwise obtains material, or other data through the use of the Service at the User’s own discretion and risk and that the User will be solely responsible for any damage to the User’s computer system or loss of data that results from such material or data.
  3. Return & complaint rights
    1. Should you wish to raise a complaint or request a refund, please do so via email at support@broacademy.gg . We care about your gaming experience and will review your complaint with priority. BRo Academy is committed to ensuring that any received complaints or disputes are dealt with in a fair, open and timely manner.
    2. All services in shop are elegible to Return & Refund unless used. ( Example: you buy a competition and plan the meeting and request the refund after consultation. In this event you already starts to use our service and the Refund will be not allowed, partial/full refund can be arranged IF BRo Academy is unable to provide the services).
    3. All merchandising item available on the store are made “print on request”, this is meaning that we do not stock the item and this will be created directly for you. You will be not able to cancel or request a refund after the order is been accepted. 
  4. Limitations of liability
    1. Under no circumstances, including, but not limited to, negligence, shall BRo Academy or its affiliates, contractors, employees, agents, or third party partners or suppliers, be liable to the User for any special, indirect, incidental, consequential, or exemplary damages that arise out of, relate to or result from the User’s use or the inability to use the company materials, the Service itself (including any loss or disclosure of assets), or any other interactions with BRo Academy, even if BRo Academy or a BRo Academy authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, and in such event the above limitation or exclusion may not apply to the User. In such cases, BRo Academy’s liability will be limited to the extent permitted by law.
    2. In no event shall BRo Academy or its affiliates, contractors, employees, agents, or third party partners or suppliers’ total liability to the User for all damages, losses, and causes of action arising out of or relating to these Terms or your use of the Service and Software (whether in contract, tort, warranty, or otherwise) be higher than the available funds on the User’s Account, and/or an amount equal to the User’s entry fee for the matter in question, whichever is higher.
    3. The above limitations shall also apply with respect to damages incurred by reason of any products or services sold or provided to you by third parties other than BRo Academy and received by the User through, or advertised on, the Service or received by the User through any links provided on the Service.
    4. BRo Academy is not to be held responsible for the consequences caused by the breakdown of any device or software, directly managed or outsourced, which could lead to a total or partial reduction to the access of its services, via Internet or by phone.
    5. BRo Academy is not responsible for any consequences resulting from major incidents such as any strike, terrorist activities, political crisis, war, saturation of the telecommunication networks or natural catastrophe; which could lead to a total or partial reduction to the access to its services, on Internet or by phone.
  5. Governing law and disputes
    1. These Agreements are subject to the laws of UK, without regard to choice or conflicts of law principles.
    2. You and BRo Academy agree to resolve any dispute arising out of or in connection with this Agreement through informal negotiations foremost. If such negotiations are not successful, the dispute shall be finally settled by the Courts of England and Wales as first instance, without prejudice to your right of recourse to other courts under applicable law to resolve any dispute, claim or controversy that arises out of or in connection with these Agreements.
    3. The User agrees that any claims subject to dispute must be made in your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, in so far as permitted under mandatory law.
  6. Assignment
    1. BRo Academy have the right to assign these Terms or any part of them, and BRo Academy may delegate any of its obligations under these Terms. You may not assign these Terms or any part of them, nor transfer or sub-license your rights under these Terms, to any third party.
  7. Severability
    1. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
  8. Entire agreement
    1. This is the entire agreement between us relating to the subject matter herein and shall not be modified except in writing, signed by both parties, or by a change to these Terms or guidelines made by BRo Academy.
  9. Waivers of our rights
    1. A provision of these Terms may be waived only by a written instrument executed by the party entitled to the benefit of such provision. The failure of any party at any time to require performance of any provision of these Terms shall in no manner affect such party’s right at a later time to enforce the same. A waiver of any breach of any provision of these Terms shall not be construed as a continuing waiver of other breaches of the same or other provisions of these Terms.
  10. Miscellaneous
    1. This Agreement and related Guidelines, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Company without restriction.
    2. The heading references herein are for convenience purposes only, do not constitute a part of these Terms, and shall not be deemed to limit or affect any of the provisions hereof
  11. Shop & Services
    1. Item in our shop are made “print on request”, this is meaning that we do not stock the item but we will request to our partner after the order. It is not possible to change the size and or layout of the item after the order is been marked as “processing” because this condition meaning that order is been fully fowarded.
    2. We would like to remember that NO REFOUND and NO RETURN is possible on Hoodie and T-Shirt sold from BRo Academy Ltd because the item will be made directly for you and not coming from a stock. Personalization are made to match the Streamer request.